OKKAMI Inc. provides businesses in the hospitality industry an IoT and guest engagement technology platform to better connect with customers, finalize transactions and improve guest satisfaction. Our solution includes over 50+ integrations with leading hospitality vendors allowing for hassle free connection of 3rd party services. A key difference between OKKAMI and other companies in the market is we offer custom software development services in addition to completely managed in-room device and downloadable guest app for iOS and Android.


Standard Custom Guest App Features

  • Support for automatic pairing of guest profile accounts on day of arrival
  • Send out pre-check –in, early check-in and late check-out push notifications
  • Powerful menu editor
  • Traveler profile management
  • Social Login via FB, Line & WeChat
  • Linking to hotel booking site
  • Global inventory of local tours & activities
  • Location based property detection
  • Digitize in-room marketing collateral
  • Support for phones & tablets
  • Support for mobile payments via chat
    application for guest not yet on property
  • Mobile feedback surveys
  • Triggered push notification promotions
  • Send promos to app, Facebook Messenger,
    Line and SMS guest channels

Available 3rd Party Integrations

  • PMS – Opera / Micros, Galaxy, Infor, Spectradyne protocol, Fias 2.2 protocol and more …
  • In-Room Request – HotSOS, Message Box
  • In-Room Ordering – Agylisis, Brita
  • Temperature, Lighting, Ceiling Fan, and
    Curtain Control – Lutron & Inncom /
    Honeywell, KNX and more …
  • iTV interface – Acentic, Guest-tek,
    Freedom Entertainment and Innvue
  • Spa Reservations – Spa Booker
  • CRM / Loyalty– Serenata
  • Mobile Key – Salto, Assa Abloy, Miwa,
    Dormakaba, Entrava
  • Retail – Shopify

Standard Support Services

  • Staff training
  • Remote server installation & configuration
  • Custom design / development services
  • Virtual mobile application server
  • Server license
  • PMS / CRM interface connector
  • Virtual 3rd party interface server

Monthly Support & Maintenance

  • Monthly Support & Maintenance
  • Google Play app maintenance
  • Apple Store app maintenance
  • Basic 3rd party interface maintenance
  • Platform security updates
  • Standard break fix services
  • Service license fee
  • Fixed mobile device management (MDM)